Practice Policies & Patient Responsibilities

Meadows Place Associates, LLC
Effective Date: 06/10/2025

These Practice Policies outline the expectations, procedures, and standards governing care and services provided by Meadows Place Associates, LLC. By enrolling in a membership plan or receiving services, patients agree to comply with these policies.

I. Scope of Practice

Meadows Place Associates, LLC provides medical, wellness, and ancillary services in accordance with applicable state and federal laws. Services may be provided via telemedicine or in person depending on the patient’s state of residence, clinical appropriateness, provider availability, and operational status of the practice. Illinois patients receive care exclusively through telemedicine. Mississippi patients may receive care via telemedicine and may also be offered in-person services when available.

II. Membership Model and Fees

Meadows Place Associates, LLC operates on a membership-based model and does not participate in insurance billing. Membership fees are billed monthly or annually as selected by the patient and are due regardless of visit usage. Membership fees are not insurance premiums and are non-refundable. Visits included in a membership plan do not roll over and have no cash value if unused.

III. Additional Services and Fees

Services not included in a patient’s membership plan may incur additional fees. These services may include, but are not limited to, laboratory testing, imaging, medications, wellness programs, weight management services, IV therapy, administrative paperwork, and ancillary services. Fees will be disclosed in advance when applicable.

IV. Credit or Debit Card on File

A valid credit or debit card is required to be maintained on file for all patients. The card on file may be used for membership fees, services rendered, and applicable cancellation or no-show fees in accordance with these policies.

V. Appointment Scheduling and Attendance

Appointments are scheduled based on provider availability and clinical appropriateness. Patients are expected to attend scheduled appointments on time. Appointments may be delayed or canceled if required forms or payment information are not completed.

VI. Cancellation and No-Show Policy

Patients must provide at least twenty-four (24) hours’ notice to cancel or reschedule an appointment. Failure to provide adequate notice may result in a no-show or late cancellation fee of fifty dollars ($50), as permitted by law and practice policy.

VII. Communication Policy

Secure messaging and electronic communication are provided as a convenience and are not intended for emergency use. Response times may vary based on clinical volume and urgency. Abusive, threatening, inappropriate, or excessive communications are not permitted and may result in suspension or termination of services.

VIII. Telemedicine Policy

Telemedicine services are provided using secure, HIPAA-compliant platforms. Patients are responsible for ensuring adequate technology, internet access, and privacy during telemedicine visits. Telemedicine is not appropriate for emergencies or all medical conditions, and providers may require in-person care or referral when clinically indicated.

IX. Patient Responsibilities

Patients are responsible for providing accurate and complete health information, following treatment recommendations, completing required forms, maintaining payment information, and complying with all practice policies. Failure to meet these responsibilities may result in delayed care, suspension, or termination of services.

X. Clinical Discretion

Providers retain full clinical discretion to determine the appropriateness of services, treatment plans, medications, and referrals. Participation in any service does not guarantee specific outcomes or results.

XI. Emergencies

Meadows Place Associates, LLC does not provide emergency medical services. In the event of a medical emergency, patients should call 911 or go to the nearest emergency department.

XII. Privacy and Confidentiality

Patient information is maintained in accordance with applicable privacy laws, including HIPAA. Additional details regarding privacy practices are outlined in the Notice of Privacy Practices.

XIII. Termination or Suspension of Services

Meadows Place Associates, LLC reserves the right to suspend or terminate services or membership if a patient violates practice policies, fails to meet financial obligations, engages in inappropriate or abusive behavior, misuses services, or if continued participation is determined to be clinically inappropriate. Termination may occur with or without prior notice as permitted by law. Fees paid for services rendered are non-refundable.

XIV. Policy Updates

These Practice Policies may be updated or modified at any time. Updated policies will apply to all current and future patients and will be made available upon request or through the patient portal.

XV. Acknowledgment

By enrolling in a membership plan or receiving services from Meadows Place Associates, LLC, patients acknowledge that they have read, understand, and agree to comply with these Practice Policies. Electronic acknowledgment within the patient portal or electronic medical record constitutes acceptance.