Need Assistance? Check out our Help Center

Have Questions About Our Services?

Curious about how our memberships work or what to expect from a visit? Let us walk you through it on our Help Center.

Need Medical Assistance?

Have a concern, need a refill, or want to check in with your doctor? Reach out for medical assistance.

Having Technical Problems?

Booking not working? Can’t log in to your patient portal? If it’s tech-related, our team can help you fix it within minutes.

Frequently Asked Questions

What kind of medical services does Meadows Place Associates provide?

We offer internal medicine, weight management, cannabis medicine, infectious disease treatment, and personalized supplement support.

No insurance is required. We operate on a membership-based model with transparent pricing, so you always know what you’re paying and what you’re getting.

Memberships vary by service (like internal medicine, weight loss, etc.), but typically include monthly virtual visits, unlimited secure messaging, and personalized health plans.

We take a deeply personalized approach to patient care. You’ll have direct access to your doctor, longer visit times, and tailored guidance.

We are a virtual-first practice. Most patient care is delivered via secure video visits. This allows you to interact with your doctor from home or wherever is most convenient for you.

Absolutely. Just reach out through the contact form, and we’ll walk you through the options to find the best fit based on your needs and goals.

It’s easy. You can schedule your first visit online or contact us directly. We’ll guide you through the process.

How do I schedule an appointment?

You can schedule an appointment directly through our self-scheduling system or request one by contacting us directly. Just choose the type of services you need, and we’ll handle the rest.

Just send a message through your patient portal or reach out to us directly. We’ll review your request and process it as quickly as possible.

Just send a message through your patient portal or reach out to us directly. We’ll review your request and process it as quickly as possible.

We offer virtual visits for most services, including internal medicine, weight loss support, and chronic condition management. If in-person visits are ever needed, we’ll guide you through the next steps.

If you’re facing a life-threatening emergency, please call 911. For non-emergency issues, message your doctor or submit a request through the contact form.

We typically respond within one business day. If your concern is time-sensitive, please highlight that in your message so we can prioritize it accordingly.

You can send your doctor a message through the patient portal at any time. We’re here to continue the conversation after your appointment ends.

I clicked the televisit link, but nothing is happening. What should I do?

Make sure you’re using Google Chrome and that your browser is up to date. If you’re on a phone, try switching to a desktop or laptop for the best experience.

Check your browser settings and make sure you’ve granted permission for both camera and microphone access. If needed, click “Allow” when the system requests access.

Yes, but a desktop or laptop provides the best connection. If you’re using a phone, avoid using it while driving. And make sure you’re in a quiet, well-lit space with a strong internet connection.

Don’t worry! Just click the visit link again to rejoin. If the issue continues, contact us, and we’ll assist you or reschedule your session.

Click “Forgot Password” on the portal login page and follow the instructions. If you’re still having trouble, reach out to our team, and we’ll help you reset it manually.

This is usually caused by a slow internet connection or a blocked camera. Click on the “X” icon at the top-right corner of the black screen. Then try restarting your browser or device and double-check your camera settings.

You can run a pre-call test by clicking your visit link ahead of time. If everything loads correctly and your camera/mic are active, you’re good to go. Still unsure? Reach out, and we’ll walk you through it.

Lets Talk !